Now on to Embracing Etiquette with Teresa...
The Art of Responding (to rudeness)
When someone has been wronged, their first reaction is to retaliate. You must make a decision on how to respond depending on what the situation is and who it involves. Although a difficult task at times, taking the high road is sometimes the best and safest remedy. I f you must respond, be careful.
If you are dealing with a person that has been violent in the past, move on. It is sometimes best to “kill them with kindness” which allows you to lead by example. If you must respond, express your understanding of why the incident occurred, but ask that it doesn’t happen again.
Tomorrow we will cover “Don’t Automatically Take it Personally.”
See you soon,
Teresa
xoxo